What is a service robot, and how does it differ from a waiter robot?

A service robot is an autonomous robot that carries food, plates, trays and parcels in restaurants, hotels and hospitals. It follows its own route on a mapped floor, avoids obstacles and returns to its charging station by itself when a task ends. A waiter robot is the name this family goes by in a restaurant: a tray-carrying body that runs between kitchen and table. Enclosed-compartment delivery robots for hotels (FlashBot Max) and screen-fronted reception robots for lobbies and shops (KettyBot Pro) belong to the same family.

What do service robot prices depend on?

Service robot prices are set by quote; no list price is published. The type of venue shapes the quote most: a hotel delivering floor by floor points to the enclosed-compartment FlashBot Max, a cafe to the three-tray KettyBot Pro with its screen, and a busy restaurant floor to the four-tray BellaBot or BellaBot Pro. Once the model and unit count are settled, installation, operator training and commissioning sit inside the same quote. Pudu service robots carry a 1-year official warranty.

How much can a service robot carry, and how narrow a passage can it pass?

It depends on the model. Pudu's tray models carry 10 kg per tray: the KettyBot Pro carries 30 kg on three trays, the BellaBot and BellaBot Pro carry 40 kg on four, and the PuduBot 2 also carries 40 kg. The FlashBot Max carries 10 kg per layer in its enclosed compartments, 40 kg in total, while the arm-equipped FlashBot Arm is limited to 15 kg. The KettyBot Pro passes a 52 cm gap. The FlashBot Max needs a 60 cm corridor and the FlashBot Arm 65 cm. Measuring the three narrowest passages in the room narrows the model list at the first step.

How many service robots does a restaurant need?

The number comes from how many trips a robot can make in an hour, not from table count. Loading, travel to the table, waiting and return take 3 to 5 minutes in an average room; set that against the plates leaving the kitchen at peak hour and the unit count follows. Single-floor rooms of 40 to 60 tables usually run on two robots: one for service, one for dirty dishes.

How do installation and staff training proceed?

Mapping the room usually takes a day; after that a short training shows staff how to call the robot, load a tray and what to do on a fault. During the first week of service the routes are fine-tuned to real traffic.

All robots

Service and Waiter Robots

A service robot is an autonomous robot that carries food, trays and parcels in restaurants, hotels and hospitals. Pudu's carrying models take 15 to 40 kg and pass through gaps 52 to 65 cm wide.

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Sort11 models · 5 brandsFilter in catalogue

11 models · 5 brandsFilter

PUDUFlashBot Arm

Semi-Humanoid Service and Delivery Robot

15 kg8 h144 cm

15kg

8 h

144cm

PUDUFlashBot Max

Building Delivery Expert

10 kg1.2 m/s9 h

10kg

1.2m/s

9 h

105cm

60kg

PUDUBellaBot Pro

Premium Advertising and Service Robot

40 kg1.2 m/s11-15 h

40kg

1.2m/s

11-15 h

129cm

55kg

PUDUKettyBot Pro

Premium Advertising and Greeting Robot

30 kg1.2 m/s11 h

30kg

1.2m/s

11 h

112cm

38kg

PUDUBellaBot

Premium Service Robot

40 kg1.2 m/s13 h

40kg

1.2m/s

13 h

129cm

55kg

PUDUPuduBot 2

Universal Commercial Service Robot

40 kg1.2 m/s12 h

40kg

1.2m/s

12 h

129cm

39kg

X-HumanoidTian Yi 2.0

Wheeled Dual-Arm Reception and Patrol Robot

2+ h130 cm

2+ h

130cm

88.5kg

MondoBeni

All-Terrain Autonomous Tracking Camera Robot

8 m/s1,5 h18 cm

8m/s

1,5 h

18cm

1.6kg

GalbotG1

Wheeled Dual-Arm General-Purpose Service Robot

5 kg1.5 m/s8 h

5kg

1.5m/s

8 h

173cm

92.5kg

UBTECHCruzr S2

Full-Size Wheeled Humanoid Robot

15 kg2 m/s176 cm

15kg

2m/s

176cm

UBTECHCruzr 1S

Cloud-Based Intelligent Reception and Guiding Robot

8 h

The Three Factors That Set Service Robot Pricing

There is no single list price for service robots, waiter robots included; a quote comes out of three inputs. First, the model class: payload runs from 15 kg to 40 kg and the narrowest corridor a robot can pass from 52 cm to 65 cm, and those two measurements decide which model fits your room. Second, unit count: if two robots work the same floor, charging and waiting positions become part of the job. Third, deployment complexity; a hotel with floor changes needs lift integration, a single-storey restaurant does not.

The differences between models are measurable. The BellaBot carries 40 kg across four trays and runs through a shift without stopping thanks to its swappable battery. The KettyBot Pro passes a 52 cm clearance and sits on the greeting side with its 18.5-inch screen. The FlashBot Max handles hotel and in-building delivery with enclosed compartments and needs a 60 cm corridor.

Deployment starts with mapping: the robot scans the room once, table numbers and route points are defined, and the charging station location is fixed. Installation, operator training and commissioning are included in the price; all models carry a 1-year official warranty and an on-site service protocol. Send us the three narrowest passages in your room and the distance from kitchen to the furthest table, and we will work out which model fits and how many are needed from your floor plan.